Getting a picture of your website’s compliance to the WCAG 2.0 guidelines is essential – it shows how your site performs for disabled users generally. However, nothing “…can substitute for the raw clash between a user and a web site. Given the difficulties of understanding all the subtle interactions between web content and assistive technology and the difficulties of approximating the experience of users with disabilities, this goes double for users with disabilities. If at all possible, you should test your site with real users with disabilities.” – W3C Accessibility testing page.
If your site’s audience has particular needs, testing with disabled users will give you the confidence that you are providing the level of access your audience really needs.
Our blog post on the benefits of testing with disabled users gives more information on this process.
Webbism can provide the following disabled user testing services:
Develop testing scenarios – develop real tasks to complete on your website to discover any usability and accessibility issues.
Recruit disabled users – talk to peak disability bodies and recruitment companies to find the testers that match your audience demographics.
Run user workshops – gain insights on how your website performs with your audience.
Conduct one on one testing – get detailed data on the step by step usability and accessibility issues on your site.
Analyse the results – examine the testing data to find common themes and insights.
Report on the findings – detail the issues found and provide prioritised, actionable recommendations.
To discuss your user testing needs, call the Webbism office on (07) 3106 6061, or email firstname.lastname@example.org.